Terms & Conditions
Last updated: January 7, 2025
Important Notice
MissionBay.Watch is a volunteer-maintained project for the Mission Bay community. By using this platform, you agree to these terms and conditions.
1. Acceptance of Terms
By accessing and using MissionBay.Watch, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
MissionBay.Watch is a community safety platform that allows residents, staff, and building management to report and track safety incidents within their community. The service includes incident reporting, analytics, and communication features.
3. User Responsibilities
As a user of MissionBay.Watch, you agree to:
- Provide accurate and truthful information when reporting incidents
- Use the platform only for legitimate safety and security purposes
- Respect the privacy and rights of other community members
- Not misuse or abuse the platform for harassment or false reporting
- Follow all applicable laws and regulations
- Maintain the security of your account credentials
4. Privacy and Data Protection
Your privacy is important to us. We collect and process personal data as described in our Privacy Policy. By using this platform, you consent to the collection and use of your information in accordance with our privacy practices.
5. Prohibited Activities
You may not use MissionBay.Watch to:
- Submit false or misleading incident reports
- Harass, threaten, or intimidate other users
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to the platform
- Interfere with the proper functioning of the service
- Use the platform for commercial purposes without permission
6. Intellectual Property
The MissionBay.Watch platform, including its design, content, and functionality, is owned by the Mission Bay community volunteers. You may not copy, modify, distribute, or create derivative works without explicit permission.
7. Disclaimers
MissionBay.Watch is provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free service
- Immediate response to all incident reports
- Complete accuracy of all information provided
- Availability of the platform at all times
8. Limitation of Liability
MissionBay.Watch volunteers and contributors shall not be liable for any damages arising from the use or inability to use the platform, including but not limited to direct, indirect, incidental, or consequential damages.
9. Emergency Situations
Important Emergency Notice
MissionBay.Watch is NOT an emergency response system. For life-threatening situations, medical emergencies, or immediate safety threats, call 911 immediately. This platform is designed for non-urgent safety concerns and community awareness.
10. Account Termination
We reserve the right to suspend or terminate user accounts that violate these terms, engage in prohibited activities, or pose a risk to the community. Users may also request account deletion by contacting building management.
11. Changes to Terms
We may update these terms from time to time. Users will be notified of significant changes through the platform or via email. Continued use of the platform after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of San Francisco County, California.
13. Contact Information
If you have questions about these terms, please contact us:
- Through our Contact page
- Via our feedback form
- Through your building management staff
Additional Information
For more information about our practices, please review ourPrivacy Policy andCookie Policy.