Help Center

Get help with using MissionBay.Watch and find answers to common questions

New to MissionBay.Watch? Learn how to get started and report your first incident.

Learn about safety features and how to stay secure while using the platform.

Having technical issues? Find solutions to common problems.

Step-by-step guide on reporting safety concerns and incidents in your community.

Learn what different incident statuses mean and how to track progress.

How to update your profile, change settings, and manage your account.

Information about how we protect your data and maintain privacy.

For life-threatening situations, call 911 immediately.

Building Security: Available 24/7
Building Management: Office hours only

For urgent but non-emergency safety concerns, contact your building management or security team directly for immediate assistance.

Technical Support: Available during business hours
Platform Issues: Check system status page

Can't find what you're looking for? Our support team is here to help.

Check if there are any ongoing issues with the platform.

FAQ: Browse our frequently asked questions for quick answers to common issues.

Privacy Policy: Learn how we protect your data and maintain your privacy.

Terms of Service: Review the terms and conditions for using MissionBay.Watch.

Cookie Policy: Understand how we use cookies and similar technologies.